Frequently Asked Questions

  • What is the cost of ACEBSA membership?
    Current Employee dues are $1.75 / pay period. Retired Member dues are $1.00 / month.
  • Can I buy online and pick up in-store?
    Yes, there is an option at checkout to pick up in-store.
  • What are my payment options to place an order online?
    We accept Visa, Discover, Amex, Mastercard and PayPal. We only accept major credit cards for online orders.
  • Can I return or exchange my tickets?
    We do not offer returns or exchanges on our items.
  • I forgot my password. How do I change it?
    Go to My Account > Update Password
  • How do I change my email?
    Go to My Account > Personal Info > Edit Email
  • What are my current payroll deductions?
    Due to security measures and for your protection, we are unable to release that information over the telephone. A member needs to physically present themselves with proper ID for deduction verification at either one of our offices.
  • How do I schedule Notary services?
    Call us at the ACEBSA office to make an appointment.
  • How do I cancel my existing Insurance Provider?
    You will need to directly contact your existing insurance provider. Please refer to our Insurance Provider page to contact the correct representative.
  • How many tickets can a member purchase in a day?
    10-15 tickets of each category. Any quantity above that would require authorization from Management.
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